Legal · Platform Rules · Player Agreement

Terms and Conditions — q7789 Online Gaming Platform

These terms govern your use of q7789. Please read them carefully before registering or making any deposit. By creating an account you confirm you have read and agreed to everything set out below.

Last updated: January 2026 Applies to all q7789 accounts Pakistan (en-PK)

Account Eligibility

You must be 18 years or older to open a q7789 account. One account per person — duplicate registrations are not permitted and will be closed without notice.

PKR Deposits & Withdrawals

All balances and transactions at q7789 are in PKR. JazzCash, Easypaisa, Raast and bank transfer are supported. Withdrawal requests are processed within 30 minutes for most methods.

Bonus Terms

All q7789 bonuses carry wagering requirements that are clearly stated at the time of offer. Bonus funds and winnings derived from bonuses cannot be withdrawn until wagering conditions are met.

Responsible Gaming

q7789 provides deposit limits, session timers and self-exclusion tools. These are available in your account settings at any time. q7789 is for adults only — 18 and over.

Prohibited Conduct

Fraud, collusion, use of automated betting tools, multi-accounting and any attempt to exploit platform errors are all prohibited. Accounts found in breach will be suspended immediately.

Changes to Terms

q7789 may update these Terms and Conditions at any time. Continued use of the platform after changes are published constitutes acceptance of the revised terms.


1 Introduction

These Terms and Conditions ("Terms") govern the relationship between q7789 ("the Platform", "we", "us") and any person who registers an account, accesses the website or uses any service offered through q7789.pro ("you", "the player", "the user"). These Terms apply to all products available on q7789 including Sports Betting, Live Casino, Bingo, Slots and any promotional offers.

By completing registration, making a deposit or placing a bet on q7789, you confirm that you have read, understood and agreed to these Terms in full. If you do not agree with any part of these Terms you must not use the platform. q7789 strongly recommends reading all sections before creating your account.

These Terms are written in English for Pakistani players and apply specifically to activity conducted through q7789.pro. Where these Terms use the word "including", this is to be read as "including but not limited to".

2 Account Eligibility

To register and use a q7789 account you must meet all of the following requirements:

  • Age: You must be at least 18 years of age. q7789 does not permit any person under the age of 18 to register, deposit or participate in any game or bet on the platform. If q7789 has reason to believe that an account belongs to a person under 18, the account will be suspended immediately and all balances held pending investigation.
  • Identity: You must be a real individual acting on your own behalf. Corporate accounts, shared accounts or accounts operated on behalf of another person are not permitted.
  • One account per person: Each individual may hold only one q7789 account. Creating duplicate or secondary accounts — whether to claim additional bonuses, to circumvent a restriction or for any other reason — is a breach of these Terms and may result in all associated accounts being permanently closed.
  • Accurate information: All registration details provided to q7789 must be accurate and up to date. You must not use a false name, false address or another person's identity details.
  • Not self-excluded: You must not be in an active self-exclusion period at q7789 or any affiliated platform. Attempting to create a new account while under a self-exclusion is a breach of these Terms.

q7789 reserves the right to request proof of eligibility at any time. Failure to provide satisfactory documentation may result in account restriction or closure.

3 Registration & Account Verification

Registration at q7789 requires a valid email address and mobile phone number. You are responsible for keeping your login credentials secure. q7789 will never ask for your password through any communication channel.

q7789 may at any point request documentation to verify your identity, age or payment method. This process is standard practice for online gaming platforms and is intended to protect players as well as the platform. Documents that may be requested include:

  • A copy of your CNIC (Computerised National Identity Card)
  • Proof of your registered mobile number or payment method
  • Confirmation of your registered address

Until verification is completed to q7789's satisfaction, withdrawals may be held and account functionality may be limited. q7789 will communicate clearly with players about what is required and how to submit documents. Documents submitted for verification are handled in accordance with the q7789 Privacy Policy.

If you believe your account has been accessed without your authorisation, contact q7789 support immediately. q7789 is not liable for losses arising from failure to keep login credentials secure.

4 Deposits

q7789 accepts deposits exclusively in PKR. The following payment methods are supported for deposits:

  • JazzCash — mobile wallet, typically credited within 1–3 minutes
  • Easypaisa — mobile wallet, typically credited within 1–3 minutes
  • Raast — instant interbank transfer
  • Bank Transfer (IBFT) — standard processing time applies per your bank
  • Debit and credit cards — subject to card issuer acceptance
  • Mobile wallets — other supported wallets as listed on the deposit page

Minimum and maximum deposit amounts are displayed at the time of deposit and may vary by payment method. q7789 does not charge fees on deposits, however your payment provider may apply its own charges — please check with your provider before depositing.

All deposits must originate from a payment method registered in your own name. Third-party deposits are not accepted. If q7789 identifies a deposit from a third-party source, the deposit may be returned and the account suspended pending investigation.

q7789 is not responsible for delays caused by your bank, mobile wallet provider or payment processor. If a deposit does not credit to your q7789 balance within a reasonable time, contact support with your transaction reference and q7789 will investigate.

5 Withdrawals

Withdrawal requests at q7789 are processed in PKR to the same payment method used for your most recent deposit, wherever possible. Supported withdrawal channels include JazzCash, Easypaisa, Raast and bank transfer (IBFT).

The following conditions apply to all withdrawals:

  • Verification: Your account must be fully verified before any withdrawal can be processed. q7789 may request additional documentation before releasing funds.
  • Bonus wagering: Any active bonus wagering requirement must be satisfied before the associated funds can be withdrawn. The remaining wagering requirement is visible in your account at all times.
  • Minimum withdrawal: A minimum withdrawal amount applies and is shown on the withdrawal page. Requests below the minimum will not be processed.
  • Processing time: q7789 aims to process withdrawal requests within 30 minutes for JazzCash and Easypaisa, and within one to three business hours for bank transfers and Raast, subject to verification status and payment provider availability.
  • Own account only: Withdrawals will only be sent to accounts registered in your name. q7789 does not transfer winnings to third parties under any circumstances.

q7789 reserves the right to delay withdrawal processing if fraud, money laundering or account security concerns are identified. In such cases q7789 will communicate with the player and may request further documentation before releasing funds.

6 Bonuses & Promotions

q7789 offers a range of bonuses and promotional offers to registered players including welcome bonuses, reload bonuses, match day promotions and seasonal offers tied to events such as PSL and T20 international series. All bonuses are subject to the following general terms, as well as any specific terms stated at the time of the offer.

  • Wagering requirements: Bonus funds must be wagered a specified number of times before they or any winnings derived from them can be withdrawn. The exact wagering multiplier is stated clearly on each offer page. Only bets placed in the eligible game category count towards wagering unless the offer states otherwise.
  • One bonus at a time: Unless an offer explicitly states otherwise, only one bonus may be active in your account at any time. Opting into a new bonus while a previous one is active may result in the previous bonus being forfeited.
  • Expiry: All bonuses have an expiry period stated on the offer. Bonus funds and associated wagering requirements that are not completed before expiry are removed from the account automatically.
  • No cash value: Bonus funds cannot be exchanged for cash or transferred to another account. They can only be used to place bets within the eligible product categories stated on the offer.
  • Abuse: q7789 reserves the right to withdraw a bonus and void any associated winnings if it determines that a player has attempted to abuse the bonus system, including through multi-accounting, placing offsetting bets or exploiting a technical error in the bonus calculation.
  • Promotion availability: Not all promotions are available to all players at all times. Eligibility criteria, if any, are stated on each offer page. q7789 may withdraw or modify any promotion at any time without notice.

If you have a question about the terms of a specific promotion, contact q7789 support before opting in — not after.

7 Betting & Gaming Rules

By placing a bet or participating in any game on q7789, you accept the specific rules applicable to that product. General rules that apply across all products are as follows:

  • Bet confirmation: A bet or game round is only valid once confirmed by the q7789 system and a confirmation reference is issued. Bets that are not confirmed due to a connectivity or technical issue are not valid and no funds will be deducted.
  • Minimum and maximum stakes: Minimum and maximum bet amounts apply per product and are displayed at the time of placing the bet. q7789 reserves the right to limit stake amounts on specific markets or for specific accounts at its discretion.
  • Cricket and PSL markets: All Cricket and PSL betting markets are governed by the specific sport rules published on the Sports Betting section of q7789. In the event of a match being abandoned, suspended or rescheduled, settlement rules as stated in the product-specific terms will apply.
  • Live Casino: Live Casino games are governed by the rules of the individual game as displayed in the game interface. Decisions made by the dealer or game software in accordance with those rules are final.
  • Bingo: Bingo room rules, prize schedules and jackpot terms are displayed within each room. Prizes are paid automatically based on the game outcome — no manual claim is required for standard prizes.
  • Errors: In the event of a system or pricing error, q7789 reserves the right to void affected bets and return stakes. Winnings generated as a result of a clear pricing error or system fault will not be honoured.
  • Final decisions: In any dispute regarding the outcome of a game or bet, the records held by q7789 are considered authoritative. q7789's decision in such matters, following internal review, is final.

8 Prohibited Conduct

The following actions are strictly prohibited on q7789. Engaging in any of the following may result in immediate account suspension, forfeiture of balances and permanent closure:

  • Multi-accounting: Creating more than one account for any purpose, including claiming multiple welcome bonuses or circumventing a restriction.
  • Fraud and deception: Providing false identity information, using stolen payment credentials or impersonating another person.
  • Automated tools: Using bots, scripts, AI-driven betting tools or any automated software to place bets or interact with the platform.
  • Collusion: Coordinating with other players to fix the outcome of a game, exploit a promotions structure or unfairly influence results in any product.
  • Exploitation of errors: Knowingly exploiting a pricing error, software bug or system fault for financial gain.
  • Money laundering: Using q7789 to process, disguise or transfer funds of unlawful origin. q7789 takes its obligations regarding financial crime seriously and will report suspicious activity as required.
  • Chargebacks: Initiating a chargeback or payment reversal through your bank or wallet provider without first raising the issue with q7789 support. Fraudulent chargebacks will result in immediate account closure and recovery action.

q7789 monitors all activity on the platform for signs of prohibited conduct. Investigations are conducted confidentially. If your account is suspended during an investigation, q7789 will communicate with you through your registered contact details.

9 Privacy & Data

q7789 collects and processes personal data in order to operate your account, process payments, verify identity and comply with its obligations. The full details of how your data is collected, used, stored and protected are set out in the q7789 Privacy Policy, which forms part of these Terms.

By registering at q7789 you consent to the collection and use of your personal data as described in the Privacy Policy. Key points include:

  • Your personal data is used only for account operation, payment processing, verification and legitimate platform communications.
  • q7789 does not sell your personal data to third parties.
  • Data submitted for verification purposes is stored securely and handled in accordance with applicable data protection standards.
  • You may request access to your personal data or ask for corrections at any time by contacting q7789 support.

For complete details, please read the Privacy Policy.

10 Responsible Gaming

q7789 is committed to providing a safe gaming environment. Online gaming should be treated as entertainment, not as a source of income. The following tools are available in your account settings at any time:

  • Deposit limits: Set a daily, weekly or monthly cap on how much you can add to your balance.
  • Session timers: Receive a notification after you have been playing for a set period of time.
  • Self-exclusion: Temporarily or permanently disable your q7789 account. Self-exclusion takes effect immediately upon request.

q7789 strongly encourages all players to use these tools as part of normal account management — not only when problems arise. If gaming stops feeling like entertainment, please use the self-exclusion option immediately or contact q7789 support for assistance.

q7789 is strictly for adults aged 18 and over. Never gamble with money you cannot afford to lose. If you feel your gaming is becoming a problem, use the self-exclusion tool in your account settings or contact support immediately. For more detail, visit our Responsible Gaming page.

11 Account Suspension & Closure

q7789 reserves the right to suspend, restrict or permanently close any account at its discretion. Grounds for suspension or closure include but are not limited to:

  • Breach of any provision of these Terms
  • Failure to complete identity or payment verification within the required time
  • Suspected fraud, money laundering or other prohibited activity
  • A request from the account holder to self-exclude
  • Evidence that the account holder is under 18 years of age
  • Inactivity — accounts with no login activity for an extended period may be closed following advance notice to the registered email address

You may request the closure of your q7789 account at any time by contacting support. Upon closure, any verified real-money balance (excluding bonus funds) will be returned to you via your registered payment method, subject to verification and the absence of any outstanding investigation.

12 Limitation of Liability

q7789 provides its platform on an "as available" basis and does not guarantee uninterrupted access at all times. Scheduled and unscheduled maintenance, network disruptions and third-party infrastructure issues may occasionally affect availability.

To the maximum extent permitted, q7789's liability to any player arising from use of the platform is limited to the value of the player's real-money account balance at the time the liability arises. q7789 is not liable for:

  • Loss of profits, opportunity or winnings claimed to have been missed due to technical issues
  • Delays in deposit crediting or withdrawal processing caused by third-party payment providers
  • Any loss arising from a player's failure to keep login credentials secure
  • Decisions made in good faith based on information available at the time, including bet settlement decisions

Nothing in these Terms limits liability for fraud, wilful misconduct or any matter that cannot be excluded by applicable law.

13 Changes to These Terms

q7789 may update or revise these Terms at any time. When material changes are made, q7789 will notify registered players via the email address on their account and/or through a notice displayed on the platform. The date shown at the top of these Terms will be updated to reflect the most recent revision.

Your continued use of q7789 after revised Terms have been published constitutes your acceptance of those changes. If you do not agree with revised Terms, you should stop using the platform and request account closure. q7789 will return any verified real-money balance in accordance with these Terms.

14 Contact & Complaints

If you have a question about these Terms or need assistance with your account, the q7789 support team is available 24 hours a day, 7 days a week. You can reach us through the live chat function available when logged into your account or by email at [email protected].

If you wish to raise a formal complaint about q7789's handling of your account or a specific transaction, please contact support in writing with full details of your complaint. q7789 will acknowledge your complaint promptly and aim to resolve it within five business days. If you are not satisfied with the resolution, you may escalate through the process described in your complaint acknowledgement.

Complaints must be submitted within 30 days of the event giving rise to the complaint. q7789 cannot investigate complaints relating to events that occurred more than 30 days prior to submission.

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Join q7789 — Pakistan's Online Gaming Platform

You have read the terms. Now join over 500,000 Pakistani players on q7789. Deposit in PKR via JazzCash or Easypaisa, bet on Cricket and PSL, play Live Casino and withdraw fast.

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