Play Safe · Stay in Control · Adults 18+ Only

Responsible Gaming at q7789 — Play Smart, Stay Safe

Gaming on q7789 is meant to be enjoyable entertainment — nothing more. This page covers the tools, tips and resources available to help you keep it that way, no matter whether you are betting on Cricket, playing Live Casino or enjoying Bingo.

For verified adults 18+ only Self-exclusion takes effect immediately Support available 24/7
Important reminder: q7789 is strictly for adults aged 18 and above. Gaming is entertainment — it is not a way to make money or solve financial problems. Never bet with money you cannot afford to lose. If gaming stops feeling like fun, use the self-exclusion tool in your account settings or contact our support team immediately.
Built-In Protection

Responsible Gaming Tools on q7789

These tools are available in your account settings at any time — not just when you feel there is a problem. Using them as part of normal account management is the smart approach.

Deposit Limits

Set a cap on how much PKR you can deposit in a day, week or month. Once the limit is reached, no further deposits are accepted until the period resets. Reducing a limit takes effect immediately; increasing one requires a cooling-off period.

Session Time Limits

Set a maximum session duration after which you will receive a notification and be prompted to take a break. You decide the length — 30 minutes, an hour or whatever suits your routine. The timer resets at the start of each new session.

Cool-Off Period

Take a short break from q7789 — 24 hours, 48 hours or up to 7 days — without permanently closing your account. During a cool-off period your account is locked for gaming and deposits. You can still withdraw any available balance.

Self-Exclusion

Permanently or temporarily disable your q7789 account. Self-exclusion takes effect immediately upon request. During the exclusion period, you will not receive any marketing communications from q7789 and your account cannot be reopened early.

Loss Limits

Set a limit on how much you are willing to lose in a given period. Once your net loss reaches the threshold, your account is locked for further bets until the period resets. This is particularly useful when betting on high-volume matches like PSL or T20 series.

Activity Statements

Download a full statement of your gaming activity — deposits, withdrawals, bets placed and results — for any period you choose. Reviewing your own activity regularly is one of the most effective ways to stay aware of how much time and money you are spending.


What Is Responsible Gaming?

Responsible gaming means enjoying betting and casino games as a form of entertainment — with a clear head, a set budget and a defined limit on time spent. At q7789, we believe that gaming should never feel like an obligation, a way to recover losses or a source of financial stress.

Pakistan has a large and passionate community of sports fans — Cricket season, PSL matches and international T20 tournaments bring millions of viewers together, and for many, adding a small wager to a match makes it more engaging. That is perfectly fine as long as it remains within personal limits that the player has thought about in advance.

The problem arises when betting shifts from entertainment to compulsion — when a player feels they cannot watch a match without placing a bet, when they are chasing losses from a previous session, or when gaming is eating into money set aside for essential needs like rent, groceries or education. These are the situations responsible gaming tools and habits are designed to prevent.

q7789 is committed to providing a safe environment where players can enjoy Sports Betting, Live Casino, Bingo, Slots and other games without those activities crossing into harmful territory. The tools described on this page are free, accessible to every registered player and can be activated at any time — not just when a problem has already developed.

Gaming vs. Problem Gaming

There is a clear difference between gaming for fun and problem gaming. Recreational gaming involves spending a pre-decided amount of PKR, treating losses as the cost of entertainment and walking away when the session budget is done. Problem gaming involves chasing losses, spending beyond what was planned, hiding gaming activity from family members and feeling anxious or irritable when unable to bet.

Most players on q7789 never experience problem gaming. But the risk is real for a small proportion of players, and recognising the signs early makes all the difference. The earlier action is taken — whether that means setting a deposit limit, taking a cool-off break or self-excluding — the easier it is to regain control.


Warning Signs to Watch For

If any of the following feel familiar — whether for yourself or someone close to you — it is worth taking a step back and using one of the tools available on q7789.

Chasing losses

Placing more bets to recover money lost in a previous session — this is one of the clearest signs that gaming is no longer under control.

Losing track of time

Sessions that were meant to last 30 minutes regularly running into several hours without the player noticing.

Hiding gaming activity

Keeping deposits, losses or session duration secret from a partner, family members or close friends.

Spending essential money

Using funds allocated for bills, groceries, transport or family expenses on deposits — even with the intention of replacing the money after a win.

Mood driven by results

Feeling genuinely distressed after a losing session and only feeling okay when winning — tying emotional wellbeing to gaming outcomes.

Withdrawing from others

Prioritising gaming time over social plans, family commitments or work responsibilities on a regular basis.


Practical Tips for Safe Gaming

These habits apply to every player — not just those who feel they have a problem. Building good gaming habits from the start is far easier than breaking bad ones later.

  • Set a budget before you start. Decide on a fixed PKR amount you are comfortable spending during your session, and treat it as the cost of entertainment — not an investment. If that amount runs out, the session is over.
  • Use deposit limits as your first line of defence. Setting a weekly or monthly deposit limit in your q7789 account settings means you cannot accidentally overspend even in the heat of a close PSL match.
  • Never chase losses. If you have lost your session budget, log out and do something else. The odds do not change because you are trying to recover — chasing losses leads to larger losses almost every time.
  • Keep track of time. Set a session time limit in your account or simply set an alarm on your phone. It is easy to lose an hour without noticing, especially during live betting on a T20 match.
  • Do not game when stressed or upset. Emotional states make it harder to stick to limits. If you have had a difficult day, gaming is unlikely to improve your mood and much more likely to lead to regrettable bets.
  • Treat wins as a bonus, not income. Winnings are a pleasant surprise — not guaranteed earnings. Never factor expected winnings into your household budget or financial plans.
  • Review your activity statement monthly. Download your activity statement from q7789 account settings and spend five minutes reviewing how much you have deposited, how much you have withdrawn and how the two compare. Honest self-assessment is one of the most powerful responsible gaming habits there is.
  • Talk to someone you trust. If gaming is causing stress in your life, speaking to a family member or trusted friend about it is a healthy step. You do not need to wait until things are serious to have that conversation.

How to Set Up Responsible Gaming Tools

All responsible gaming tools are available directly from your q7789 account. Here is a step-by-step guide to setting them up.

  • 1

    Log in to your q7789 account

    Go to q7789.pro and log in with your registered email address and password. If you have not yet registered, you can create a free account — all responsible gaming tools are available from the moment registration is complete.

  • 2

    Open Account Settings

    Click on your account name or avatar in the top right corner of the screen, then select "Account Settings" from the dropdown menu.

  • 3

    Go to Responsible Gaming

    In your account settings menu, select "Responsible Gaming". This section contains all available tools including deposit limits, session timers, loss limits, cool-off periods and self-exclusion.

  • 4

    Choose and activate your tools

    Select the tool you want — for example, a weekly deposit limit of PKR 2,000 — enter your desired setting and confirm. Limits that reduce your spending take effect immediately. Limits that increase your spending have a 24-hour cooling-off period before they apply.

  • 5

    Review your settings regularly

    Come back to this section at least once a month to review whether your limits are still appropriate. Life circumstances change — what felt comfortable six months ago may need adjusting today.


Protecting Minors

q7789 is strictly an adults-only platform. No person under the age of 18 is permitted to register, deposit, play or bet. We apply age verification checks during the registration and account verification process, and any account found to belong to a minor is closed immediately with all deposits returned.

If you share a device with younger family members — including siblings, children or nieces and nephews — please take steps to prevent them accessing your q7789 account:

  • Always log out of your q7789 account when you are done with a session.
  • Do not save your password in a shared browser.
  • Use a device PIN or password that other household members do not know.
  • Consider using parental control software on shared devices to restrict access to gaming websites.
If you suspect a minor has accessed a q7789 account — whether your account or any other — please contact support at [email protected] immediately so the situation can be investigated and the account secured.

Responsible Gaming — Frequently Asked Questions

Log in to your q7789 account, go to Account Settings and select the Responsible Gaming section. From there you can set a daily, weekly or monthly deposit limit in PKR. Reductions to your existing limit take effect immediately. If you later want to increase a limit, the change will only apply after a 24-hour review period — this cooling-off time is intentional and designed to prevent impulsive decisions.

Yes. During a self-exclusion or cool-off period your account is locked for gaming activity and deposits, but your available balance remains yours. You can contact q7789 support to request a withdrawal of your remaining balance at any time during the exclusion period. Withdrawals will be processed via your registered payment method — JazzCash, Easypaisa, Raast or bank transfer — as normal.

q7789 offers both temporary and permanent self-exclusion. Temporary self-exclusion can range from 30 days to 12 months. Permanent self-exclusion does not expire. Once a self-exclusion period is set, it cannot be shortened — requests to reopen an excluded account before the exclusion period ends will not be accepted. This is deliberate, so that the tool provides genuine protection when it is most needed.

You can opt out of marketing communications — including promotional emails about Cricket betting offers, PSL bonuses and casino promotions — at any time through your account settings or by contacting support. If you activate self-exclusion, q7789 will automatically stop all marketing communications to your registered email address for the duration of the exclusion period. Setting deposit or session limits alone does not automatically stop marketing, but you can manage that preference separately.

The most important step is to have an open, non-judgmental conversation. Let the person know you are concerned and that you are there to support them — not to judge or punish them. Encourage them to review their own gaming activity on q7789 using the account activity statement tool. If they are willing, help them set up a deposit limit or self-exclusion through their own account. You can also contact q7789 support to raise a concern — while we cannot share another player's account details, we can advise on the options available.

Yes — q7789 is strictly for players who are 18 years of age or older. Age is collected at registration and verified as part of the standard account verification process, which requires submission of valid identity documentation. Any account where a player is found to be under 18 is closed immediately, all deposits are returned and the account data is deleted. We do not make exceptions to this policy.
Play Responsibly

Enjoy q7789 — Cricket, Live Casino & More — With Full Control

q7789 is built for players who want a fast, fair and enjoyable gaming experience — whether that is betting on the next PSL match, playing Live Casino or spinning Slots. Register your free account today, set your limits from day one and keep gaming fun.

Your Account, Your Control

  • Set PKR deposit limits before your first deposit
  • Session timer alerts so you never lose track of time
  • Instant self-exclusion — no waiting, no questions
  • Monthly activity statements available on demand
  • 24/7 support — available any time via live chat or email